Privacy Policy

Alpha Veneers Privacy Policy

Alpha Veneers Ltd (the “Company”) is a private limited company and committed to maintain privacy of its users. Privacy of our users is our prime preference.The information we collect is only used for decision making purposes of your customized product production and in making informed decisions when you use our services. To better protect your privacy, we have elaborated the way we collect information and its usage solely for production purposes of your customized product and the way information is collected and used at this site.

For purposes of this Purchase Agreement, The terms “we”, ”us”, and “our” refer to the Company. While ”You” refers to you, as a user of Service.By accepting our Privacy Policy and Terms and Conditions, you consent to our collection and use of your personal information as described in this Privacy Policy.

1) The Information We Collect

In order to buy Alpha Veneers, we collect some personal and non-personal information of users. The personal information includes the information that can be used to personally identify you – Your Name, Address, Email Id, Mobile number, and credit card information. The Non-Personal Information includes information that cannot be used to personally identify you when you visit the Website, the type of browser
you are using (e.g., Opera, Chrome, Internet Explorer etc), the type of operating system you are using (e.g., Windows XP or Mac OS) the domain name of your Internet service provider, referring/exit pages and URLs, choices you submit and preferences that are generated based on the data you submit, number of clicks, and on site navigation. We may employ third party experts to help us analyse this information, however, we ensure that anyone we employ treats all of the information with the same sensitivity and security that we treat it.

2) How we use this information

We primarily use this information to communicate with you, to answer your enquiries, to get any order notes, to provide technical support, to inform you about promotional offers, or to contact you in case of any issue if occurs. Sometimes, we would like to send you information about our products or about discounts if you subscribe for it. We may use the information provided to carry out market research. However, for this purpose we may contact you via email and seek your consent.

a. How we use this information

The security of your personal information is of the utmost importance to us. We will never sell, trade, rent or otherwise share your personal information with third parties for marketing purposes. We may share your personal information with vendors who provide services to us, such as our email communications servers allowing access to user email addresses, for communications purposes. However, those vendors only use your personal information against our guidelines and in accordance with our privacy policy and they will never share or use this information for any other purposes.

b. Statistical Data Information

Our company uses your Non-Personal Information to help us improve our services and customize the user experience. This collected non-personal information about your computer and your browser settings can be used to improve the design and content of our website to enable us to provide you a more tailored interface for individual users. We may also aggregate Non-Personal Information in order to track trends and analyze use patterns on the site and to analyze site usage and for strategic development purposes. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

c. Information we do not collect

We do not store any credit or debit card details of our customers. Moreover, all PayPal transactions are handled by PayPal or Third Party Consumer Finance.

3) How we protect your information

As protection of your personal information is the prime policy of our company, so, we have put in place maximum physical, electronic, and managerial procedures to safeguard your data and to prevent unauthorized access, maintain data security, and correct use of the information we collect online. We have implemented the security measures to protect your personal information from unauthorized access. Your account is protected by your account password and we advise you to take appropriate steps to keep your personal information safe by not disclosing your password. We also protect your information from potential security breaches by implementing certain technological security measures as encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our service, you acknowledge that you understand and agree to assume these technical risks.

4) Your rights regarding the use of your personal information

If you subscribe to our communications, our company will send you marketing or promotional emails, from time to time. However, you have the right to unsubscribe from any such emails, by following our unsubscribing instructions provided in each email or by writing to us directly by email or via our live chat.

5) How you can access or correct information

You can access or correct any of your personal information by logging into your account on our website, or by writing to us directly at support@alphaveneers.com, should you encounter any difficulties. Please be aware that, in order to protect your privacy and security, we will take steps to verify your identity before granting you access or making corrections.

6) Changes to our privacy policy

We reserve the right to change this privacy policy and our terms and conditions at any time. You will be notified if any significant changes are made to our privacy policy, via a notice sent to your primary email address on your account or via a prominent notice on our site. Any other minor changes or clarifications will take effect immediately. You can periodically check the site and privacy page for any further updates.

7) Contact us

​Should you have any questions about this privacy policy or this site practices, please contact us at support@alphaveneers.com or by visiting our About Us page query form.